Privacy Policy

1. Information We Collect

We collect information in these categories:

• Information you provide directly
  Full name, email, phone number, farm/business address, government-issued ID (for verification/KYC), profile photo, payment details (processed securely via third parties), messages, support requests, and any data you enter in registration, settings, or transactions.
• Agricultural & farm data
  Farm location & size, crop/livestock types, planting/harvest dates, yield records, soil/weather inputs, equipment usage, energy consumption, smart farming sensor data, crop management logs, report exports, and marketplace listings/orders.
• Automatically collected data
  IP address, device type/model, browser/OS, pages visited (Dashboard, Marketplace, Management Hub, etc.), session duration, interaction logs, and usage patterns collected via cookies, pixels, and server logs.
• Location data
  Approximate or precise geolocation (only with your explicit consent) to support field mapping, logistics, localized market insights, or smart farming features.

2. How We Use Your Information

We process your data to:

• Operate, personalize, and improve the Farmer Console, Marketplace, Crop Management, Smart Farming, and other features
• Enable secure trading, order matching, payments, logistics coordination, and mechanization/energy service delivery
• Authenticate accounts, detect/prevent fraud, and maintain platform trust
• Send important notifications (order updates, support replies, system alerts)
• Deliver consented marketing, product tips, or agronomic insights
• Generate anonymized/aggregated analytics, performance reports, and platform enhancements
• Meet legal, tax, regulatory, and contractual responsibilities

3. Lawful Basis for Processing

We rely on the following bases (consistent with the Nigeria Data Protection Act 2023 and applicable laws):

• Consent — where you have freely given it (e.g., marketing, certain location uses)
• Contract — to deliver Services you requested (trades, crop tools, reports, installations)
• Legitimate interests — fraud prevention, security, service improvement (balanced against your rights)
• Legal obligation — tax reporting, regulatory compliance, dispute resolution

4. Sharing & Disclosure

We share data responsibly and only when required:

• Service providers (payments, cloud hosting, logistics, analytics) bound by strict data protection agreements
• Verified Marketplace participants (minimal info needed to complete a sale/purchase)
• Trusted partners for mechanization, energy solutions, or installation delivery
• Authorities, courts, or regulators when legally compelled

We never sell your personal data for marketing purposes.

5. Data Security

We apply industry-standard technical and organizational safeguards — encryption, access controls, regular audits — to protect your data from unauthorized access, loss, or misuse. While we strive for best-in-class protection, no digital system is 100% immune to risk.

6. Your Data Rights

Under NDPA 2023 and other applicable laws you may (where conditions are met):

• Access, correct, or supplement your personal data
• Request deletion / right to be forgotten
• Object to or restrict processing (including marketing)
• Withdraw consent at any time
• Receive your data in portable format
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise these rights, contact us at privacy@starlightecoenergy.com. We aim to respond within 30 days (or as required by law).

7. Data Retention

We retain personal data only as long as needed for the purposes described, to fulfill legal obligations, resolve disputes, or enforce agreements. Financial/transaction records are kept longer to satisfy accounting and regulatory rules.

8. International Data Transfers

As a pan-African platform, data may be processed outside your country. We ensure adequate protections (standard contractual clauses, adequacy decisions, or equivalent measures) in line with NDPA requirements.

9. Cookies & Similar Technologies

We use cookies and tracking tools to enable core functionality (login, preferences), analyze usage (Dashboard, Marketplace), and — with consent — personalize your experience. Manage preferences via your browser or our consent banner.

10. Children’s Privacy

Our Services are not directed at individuals under 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via the Services, email, or in-app notice. The “Last updated” date is shown on the page. Continued use after updates indicates acceptance.

12. Contact Us

Questions, requests, or concerns? Reach out to:

Starlight Energy And Agro Allied Ltd
Email: privacy@starlightecoenergy.com
Website: starlightecoenergy.com
Physical address: 8th Floor, 9VQH+6F7 Cocoa House Ibadan tj, Liebu Bypass, Waroaden Street, Ibadan 200284, Oyo, Nigeria, Ibadan, Nigeria